I'm not getting the sign-in email

If you chose email sign-in, Competely sends a one-time link to your inbox. When it doesn't arrive, it's almost always in a spam, Updates, or Promotions folder, or sent to a different email than you expect.

Try these in order:

1. Wait a minute, then search your inbox for Sign in to Competely.
2. Check your Spam, Updates, and Promotions folders, and any filters that might move the message.
3. Make sure you entered the same email you signed up with. A typo or a different address won't match your account.
4. If you signed up with Google, use Sign in with Google instead. The email link only works for email sign-up. See why your sign-in might not find your account.

If the link still doesn't arrive after that, contact us with the email address on your account and we'll help you get back in.