How do I delete my account?

If you have an active subscription, cancel it first. See how do I cancel my subscription?. Cancelling stops the recurring charge, keeps your data available for the rest of your billing period, and is enough for most people.

If you also want your account and data fully deleted, contact us from your account email and ask us to delete it. We don't self-serve this so that any in-flight billing or shared projects can be closed cleanly.

Export anything you want to keep first. Deleting removes your projects, every analysis in them, and your account settings for good, and none of it can be restored afterwards. See how do I export to CSV or PDF?.

Deletion also ends your access straight away, including any days left in your current billing period.